A legal disclaimer
Stormborn Maintenance provides preventative home maintenance services. Our services are not repairs, warranties, insurance, home inspections, code inspections, engineering evaluations, or guarantees against future equipment or system failures.
Customers are responsible for providing safe, clear, and unobstructed access to all areas and systems requiring service. Stormborn Maintenance reserves the right to postpone, cancel, or exclude services due to unsafe conditions, inaccessible areas, weather, snow, ice, pets, or any other hazards that could affect the safety of our technicians.
Membership services and benefits are determined by the plan selected. Repairs, replacement parts, materials, upgrades, and any services outside the selected membership plan are not included and may be quoted separately.
Membership pricing may be adjusted annually to reflect changes in labor, fuel, material, or operating costs. Members will receive at least 30 days' written notice before any pricing change becomes effective.
Membership fees are automatically charged to the customer's approved payment method according to the selected billing schedule.
Memberships remain active until canceled in accordance with the Stormborn Maintenance Membership Agreement. Either party may cancel the membership by providing 15 days' written notice. Any outstanding balances remain the responsibility of the customer.
By completing checkout and accepting these Terms & Conditions, the customer acknowledges that they have read, understood, and agree to the applicable Stormborn Maintenance Membership Agreement, including all plan policies, service limitations, recurring payment authorization, and cancellation terms.
Terms & Conditions - the basics
1. Stormborn Maintenance provides preventative home maintenance services according to the membership plan selected by the customer. Membership services are preventative maintenance only and are not warranties, insurance products, engineering evaluations, or guarantees against future failures.
2. Customer must provide safe and unobstructed access to all systems and service areas. If access is unavailable due to locked areas, pets, storage, snow, ice, or unsafe conditions, services may be postponed or omitted without refund.
3. All systems must be functional, safely installed, reasonably maintained, and compliant with applicable codes and manufacturer requirements. Stormborn Maintenance may decline service on unsafe, damaged, leaking, improperly installed, or non-operational systems.
4. Services are intended to help maintain a property and reduce maintenance issues but do not guarantee future performance, elimination of repairs, or prevention of failures.
5. Stormborn Maintenance is not responsible for discovering hidden defects, concealed leaks, mold, structural deficiencies, underground utility issues, sewer defects, pest infestations, or existing code violations.
6. Maintenance visits are not code inspections, engineering evaluations, or certifications of compliance.
7. Services may be postponed due to snow, ice, wind, unsafe roofs, animal hazards, electrical hazards, structural concerns, or other unsafe conditions.
8. To the fullest extent permitted by law, liability shall not exceed the amount paid by the customer during the previous twelve months.
9. Claims must be submitted in writing within 30 days of the service date.
10. Customers agree to submit disputes in writing and allow Stormborn Maintenance at least 14 days to investigate before initiating chargebacks or payment disputes. If a charge is determined valid, the customer agrees to reimburse associated fees, costs, and reasonable attorney fees where permitted by law.
11. Customer authorizes recurring monthly billing for membership services until cancellation.
12. This agreement is governed by Montana law. Any legal action shall be brought exclusively in Lewis and Clark County, Montana.